This Privacy Policy explains how Floral Design Studio handles personal data when you use the website, contact us, request a consultation, or place an order for wedding bouquets or event decoration services.
This introduction outlines the general scope of data handling, user rights, and where to direct policy-related questions.
Subject to legal limits, you may request access to your personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. You may also object to processing in some circumstances and ask for clarification about how your data is used.
To make a privacy request, use the contact details in this policy and describe the data or issue involved. We may ask for information needed to verify your identity and to process the request safely and accurately.
We retain personal data for the period needed to manage inquiries, complete projects, maintain business records, resolve disputes, and meet legal or tax obligations. When data is no longer required, we delete it or anonymize it where appropriate.
We may update this Privacy Policy from time to time to reflect changes in our services, processing practices, or legal requirements. The revised version will apply from the date it is posted unless a different effective date is stated.
We use personal data to respond to inquiries, arrange consultations, prepare custom quotes, confirm deposits and dates, coordinate design details, manage preparation and delivery, process payments, maintain records, improve website performance, and comply with legal obligations. We also use data to communicate about the status of a project and to handle follow-up questions related to the service.
We may share personal data with service providers that support website hosting, communications, payment processing, record keeping, or delivery and setup coordination. Where a project requires it, we may also share relevant details with trusted operational partners involved in fulfilling the service.
We may disclose personal data when necessary to comply with legal obligations, respond to lawful requests, protect our rights, or address fraud, security, or misuse concerns. We may also share information where disclosure is needed to establish, exercise, or defend legal claims.
We may collect identification details, contact information, event and design preferences, order and payment records, delivery instructions, consultation notes, and technical data such as device and usage information. Where relevant, we also process information needed to confirm dates, prepare quotations, arrange venue delivery, and manage studio pickup or on-site setup.
We receive data when you submit a contact form, make an inquiry by phone, book a consultation, request a quote, confirm an order, or communicate with us about a wedding or event project. We also collect limited technical information automatically when you use the website, such as browser details, log data, and interaction records.
We may use session cookies to keep the site working during a visit, preference cookies to remember basic settings, and analytics or performance cookies to understand how the site is used. Cookies are used to support navigation, maintain security, and improve the reliability of the website.
You can manage cookies through your browser controls, including blocking or deleting cookies already stored on your device. Some cookies are necessary for basic site operation, and disabling them may affect form submission, preference storage, or other functionality.
